San Diego, CA, August 18, 2026 —

A San Diego resident has successfully had a $150 cleaning fee refunded after it was deducted from her late mother’s apartment security deposit. The woman contested the fee, stating she had thoroughly cleaned the unit herself prior to its return.

Following the passing of her mother, the woman was responsible for vacating the apartment. She reported that she performed extensive cleaning of the premises herself. Despite these efforts, the property management company initially deducted a $150 charge for cleaning from the security deposit.

The resident expressed surprise at the deduction, given the condition in which she left the apartment. She engaged in communication with the property managers regarding the fee. When these discussions did not result in the fee’s reversal, she sought assistance from NBC 7 Responds.

NBC 7 Responds investigated the matter. Following their intervention and communication with the apartment complex, the $150 cleaning fee was refunded to the woman. The specific reasons for the initial deduction or the exact timeline of the dispute resolution were not provided, beyond the eventual refund being issued after NBC 7 Responds became involved.



Story summarized from the original created by Sergio Flores on www.nbcsandiego.com, see more information here.

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